Privacy Policy

This Privacy Policy explains how captrd collects, uses, and protects your personal information when you use our digital gallery and printing services.

1. Information We Collect

• Account Information: Name, email address, and account credentials when you register as a host.
• Event Data: Event titles, dates, and the digital media (photos) uploaded by hosts and guests.
• Transaction Data: Billing address, shipping address, and order details when you purchase premium features or physical prints. (Note: captrd does not store raw credit card numbers; these are handled securely by our payment processor).
• Usage Data: Device information, app interactions, and crash reports to improve platform stability.

2. How We Use Your Information

• To create and manage your event galleries.
• To process transactions and deliver physical photobooks or prints.
• To send essential service communications, such as order confirmations and gallery access links.
• To maintain the security and integrity of the platform.

3. How We Share Your Information

We do not sell your personal data. We only share information with trusted third parties necessary to operate the Service:

• Payment Processors: To securely handle your transactions.
• Printing Partners: We share specific high-resolution photos and shipping addresses with our printing houses solely to fulfill your physical orders.
• Delivery Services: We provide your name, phone number, and address to dispatch riders to deliver your physical goods.

4. Data Retention

We store event galleries and photos for as long as your account is active or as dictated by the specific tier of service purchased by the event host. You may request account deletion and the removal of your photos at any time by contacting our support team.